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  1. product

Feature Requests + Bug Reports

PreviousHylo FeaturesNextLearning Tracks: Feature Specification

Last updated 2 months ago

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Your ideas for how to improve Hylo are very important to us! We also appreciate hearing about bugs and things that aren't working well, so that we can fix and improve them. Both feature requests and bug reports from Hylo members inform the stewardship team's product planning, and we incorporate as many of your ideas as we can.

To submit a feature request or bug report, please tell us about it here: Instructions:

Before submitting an issue, search Canny for existing bugs that describe your issue using the search bar. If your issue hasn't already been reported, you will see an area at the top of the page to submit your bug report.

In the description, please include:

  1. Bug Description:

    • Clear summary of the issue

    • Steps to reproduce

    • Expected vs. actual behavior

    Device Details:

    • Platform (Mobile/Web)

    • Mobile app version (if applicable)

    • Browser and version (for web)

    • Operating system

  2. Select a Category: Bug or Feature Request

  3. Attach Files or Images if it's relevant

  4. Click "Create Post"

Example Canny Bug Report [Follow this example to learn how to properly document and submit a bug report.

  • Title: Post content becomes invisible ("whited out") when clicked in Stream view

  • Summary of the issue: When viewing posts in the Stream of the Hylo Product Testers group, clicking on any post causes its content to become invisible, appearing as a blank white space.

  • Steps to Reproduce:

    • Navigate to Building Hylo group Stream

    • Locate any post (confirmed with both an event post and a proposal post)

    • Click on the post to view details

    • Observe that the post content becomes invisible

  • Expected Behavior Post content should remain visible and readable when clicked, maintaining the same appearance as in the Stream view. the post to appear the same after clicking on it. Actual Behavior: Post content disappears, showing only a white space where text should be displayed.

  • Supporting Materials: (please see screenshot)

  • Device Details:

    • Operating System: macOS

    • Browser: Chrome

    • Group: Building Hylo

https://hylo.canny.io/feature-requests