Hylo
  • Hylo
  • About
    • ❄️What Makes Hylo Different?
    • 🙋Is Hylo Right for My Group?
    • ❤️Our Values
    • 🌎Bioregional Vision
    • 💪How to get involved
    • ❓FAQ
    • ⭕Community Stewardship Support Program (CSAAS)
    • 👁️Hylo Privacy Policy
      • GDPR Privacy Policy
  • product
    • 🌄Product Journey
    • 🔍Hylo Features
    • Feature Requests + Bug Reports
    • Learning Tracks: Feature Specification
    • Hylo Testing Instructions (Web)
    • Hylo Redesign Testing Instructions (Mobile)
    • Hylo Redesign: Product Updates
  • Guides
    • 🐞Feedback and Support
    • 🚢Hylo Admin Guide
      • 👾Onboarding your Group
        • Setting Up Your Group/s on Hylo
        • Customizing Your Group in Group Settings
        • Group Agreements
        • Roles, Badges, and Responsibilities
        • Responsibilities and Permissions
        • Adjusting Group Privacy and Access Settings
        • Create Custom Views for your Group
        • Set up Group #Topics
        • Link Related & Nested Groups
        • Curate your Group's "Explore Page"
        • Populate Posts in your Group
        • Invite Group Members
      • Removing Members
      • Add/Remove Additional Moderators
      • Managing Join Requests
      • Export your Group Data
      • Delete your Group
      • Moderating Member Posts
      • Create an Announcement
      • Edit your Group's "Explore Page"
    • 🧞‍♀️List of Admin Privileges for Group Stewards
    • 🛡️Building Engagement in your Group
      • Foundations for Group Engagement
      • Creating a Plan for Group Engagement
      • Building Group Engagement
    • 🔃API Documentation
    • 🖇️Zapier Integration on Hylo
    • 🌱Farm Profiles on Hylo
    • 🦄Creating an iframe
    • Transition your Group to the New Hylo
  • Hylo User Manual
    • Joining Hylo
    • Navigate Hylo: The Global Navigation Menu
    • Setting up Your Profile
    • Notifications
    • Member Account Settings
    • The Group Menu
    • Chat on Hylo
    • Posts
    • Topics
    • Explore your Group
    • The Map
    • Related Groups
    • Joining Groups
    • Leaving Groups
    • My Home
    • All My Groups Content
    • The Commons
    • Direct Messaging
  • Partners
    • 🤝Stakeholders Co-Creating Hylo
      • OpenTEAM <> Hylo
      • Holo <> Hylo
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FAQ

Frequent Axalotl Questions

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Last updated 6 months ago

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Is Hylo in beta? What stage is this project in?

Hylo is in an early adopter phase. The platform is live in production, fully functional, with well over 100 active groups containing hundreds or thousands of members. We have a "Redesign" currently in progress that will include significant performance and product enhancements, which is due to launch in early 2025. We welcome input from everyone using Hylo, and encourage like submitting feature ideas or even writing code! You can participate in the conversations about .

What are the values underpinning Hylo?

We embed our values at every level of Hylo's stack. Learn about them .

What is the relationship between Hylo and its stewards: Terran Collective?

Terran Collective is registered as an LLC in California, and we are the maintainers of Hylo, in partnership with Holo, Inc (). The Hylo project is a non-profit that is fiscally sponsored by . We are currently exploring the best future legal structure for Hylo that will ensure it stays purpose-driven in the long run and we welcome input on that process as well.

What is the relationship between Hylo and Holo?

, the makers of , own the source code for . Hylo is made available to the community as open source software under the Apache License 2.0 license. Terran Collective is recognized by Holo as the official administrator and maintainer of Hylo.

What IT security standards to you have in place to protect user data?

All user data is encrypted and passed through a secure connection via HTTPS when a user is active on Hylo. We have recently completed an audit of our user authentication code, and we follow best practices for session management, password storage, etc. We have two-factor authentication for new account creation.

Where is Hylo hosted and is it GDPR compliant? What data security and protection standards does Hylo follow?

Hylo is hosted on Heroku, with some data storage on Amazon AWS servers as well. Digital Ocean hosts a proxy service that is involved in directing Hylo traffic to the appropriate servers. There are only a couple of trusted team members that have access to the production databases. We use 2FA to access our hosting services and use a company password manager. Users can contact our team for help managing their account via Intercom, and our policy is to only look at user data when asked to do so by those users. Users have the option to Deactivate or Delete their accounts in Settings.

Hylo is donation based. How do you fund your work?

Work on Hylo is funded through donations and paid partnerships with aligned non-profit organizations. Some recent partners include , Salmon Nation, Zebras Unite, and People-Centered Internet. We are seeking additional funding partners and are also pursuing larger philanthropic grants and donations to allow us to grow the Hylo community and deliver what is needed. We also receive support from monthly contributions from members of our community - .

Hylo's long-term plan for financial sustainability is to add various ways for financial transactions to flow across the platform (community membership subscription fees, crowdfunding for projects or groups) with the option for users to offer transaction tips to support the platform. These will be optional donations and Hylo will remain free to use.

Do the Hylo web application and mobile apps support multiple languages e.g. using it in Spanish?

Hylo web and mobile have basic internationalization with English and Spanish as the two supported languages currently. We'd love to get help from our community to translate Hylo into more languages!

❓
open source contributions
Building Hylo in this Hylo group
here
https://holo.host
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