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Community Stewardship Support

This program offers a reciprocal relationship where Hylo partners receive collaboration and support from the Hylo team, in return for resourcing our work.
All options are tax-deductible donations to Hylo Foundation. Thank you for choosing to support an open-source and non-profit community platform!
  • 1 Personalized deep dive workshop to map your group structure on Hylo
  • 1 Personalized strategy call to guide your onboarding process and engagement
  • 1 Comprehensive training call with your group stewards
  • 1 Intro to Hylo & demo call with your group members
  • Customizable Hylo guides and materials to share with your members
  • Check-in at 3 months to offer guidance and support (1-on-1 call)
Bonus! For our first 10 Pollination members, we will offer a free hands-on community setup session.

Ongoing Support Options

  • Access to a monthly support call for partners
  • Access to special Hylo group for partners
  • Your bugs go to the top of our developer queue

Sprout (Mid Support) [ $300 / month ]

All of the above, plus…
  • Quarterly 1-on-1 call with Hylo core team to check in and optimize your Hylo experience and community engagement
  • 1 customized Community Building workshop per year. E.g.:
    • Onboarding or community engagement support with your community
    • Prosocial exercises to uplevel your team’s collaboration
  • 1 hour / month of hands-on Community support: Our Community team will participate in your community and help grow engagement
    • This looks like: 1-2 new posts per month, commenting on posts, connecting members, helping members use Hylo, fielding messages from members, and nurturing engagement to serve your group’s goals.

Sapling (Deep Support) [ $500 / month ]

All Seed offerings, plus…
  • Quarterly 1-on-1 call with Hylo core team to check in and optimize your Hylo experience and community engagement
  • 2 customized Community Building workshops per year
  • 2x/year Live Hylo demo & training for group members
  • 2 hours / month of hands-on Community support: Our Community team will participate in your community and help grow collaboration
    • This looks like: 2-3 new posts per month, commenting on posts, connecting members, helping members use Hylo, fielding messages from members, and nurturing engagement to serve your group’s goals

Root (Deepest Support) [ $3,000 / month ]

A thriving online community requires dedicated team members to steward the space, but not all groups have an in-house Community Manager. Through this high-value offering, your group can save itself the cost of hiring a Community Manager while receiving the substantial benefits of a trained expert in community building.
All Seed offerings, plus…
  • Your group gets a dedicated Community Manager who will offer community support throughout the week.
  • This looks like: new posts each week, commenting on posts, connecting members, helping members use Hylo, fielding messages from members, and nurturing engagement to serve your group’s goals.
  • Your Community Manager will be a full member of your group, embodying your group’s culture, values, goals, and agreements as they steward your space
  • Your Community Manager will be an expert in community building, with training in Prosocial and Sociocracy, two proven methodologies for effective group collaboration and decision making.
  • In addition, you’ll get:
    • Quarterly 1-on-1 call with Hylo core team and your Community Manager
    • 2 Community Building workshops per year
    • 2x/year Live Hylo demo & training for group members